Tech Tips

Our tech tips and user guides section with links to tech guides and cyber protection.

A brief summary of tech tips to guide you in keeping your identity and data safe. We list links to basic guides, on how to protect your experience of technology, how to understand passwords passphrases, to try to keep safe when using the internet, cyber and consumer protection links.

These pages are for educational purposes.
These pages are for our support staff

Multi-Factor Authentication – Applications

User Guides

Cyber – Protect Yourself
https://www.cyber.gov.au/protect-yourself

Small Business Cyber – Security Guide
https://www.cyber.gov.au/resources-business-and-government/essential-cyber-security/small-business-cyber-security/small-business-cyber-security-guide

Individuals and Families – Protecting Your Family – Cyber Security Awareness – Australia
https://www.cyber.gov.au/protect-yourself/staying-secure-online/protecting-your-family

Individuals and Families – Youth – Keep It Real Online – New Zealand Government
https://www.keepitrealonline.govt.nz/

Tech Tips – Backups and Restore

Do not risk losing you information.
Once it is gone, it usually is gone. Not to mention the time, resources reputations lost.

Backups for Business – Stay Smart Online Australia
https://www.cyber.gov.au/protect-yourself/securing-your-devices/how-backup-your-files-and-devices

Backup and Restore – using Microsoft One Drive or External Storage Drive
https://www.cyber.gov.au/acsc/view-all-content/guidance/back-and-restore-microsoft-windows

Backup and Restore – using Apple macOS with Time Machine or iCloud
https://www.cyber.gov.au/acsc/view-all-content/guidance/back-and-restore-apple-macos

Tech Tips – IT Cyber Dictionary

List of general terms, definitions used in the cyber world. Glossary.

Lexicon – Cyber Security (NSW Government, Australia)

https://www.digital.nsw.gov.au/policy/cyber-security/cyber-security-resources/cyber-security-nsw-lexicon

Tech Tips – Passwords Passphrases

Set Secure Passphrases
Cyber.gov.au

“Passphrases are made up of four or more random words
making them longer than a traditional password.
This makes them harder to guess but easy to remember.”

https://www.cyber.gov.au/learn/passphrases

Passwords / Passphrases
Protect your identity. Keep safe your digital key(s).

Layer up by combining a Strong Passphrases with other methods, such as:

– Two-Factor Authentication, Multi-Factor Authentication,
– Single Use Codes,
– Fingerprint ID, Face ID and/or
– USB token device(s).

Password Checker
Never enter your actual password – Try it out to see what makes a strong password.
Better still is to use passphrases (see above).

Kaspersky Lab – Password Checker
https://password.kaspersky.com/

Random Password Generator
by RoboForm
https://www.roboform.com/password-generator/

World Password Day – Password Tips – BBB Better Business Bureau (Canada)
https://www.bbb.org/mbc/programs-services/top-10-scams/password-day/

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Tech Tips – Multi-Factor Authentication

Using Time-Based One Time Password (TOTP) technology

Cyber security experts are increasingly urging a move away from SMS and phone call-based 2FA systems, to remove the threat of SIM-swap SMS intercepts.

Nothing is perfect. If a virus malware is downloaded on the same device (such as a smart phone), it could steal the generated 2FA MFA codes.

Multi-Factor Authenticator – Applications

  • Note: Before installing the below applications, please check if you are using a similar application already on the same device.
  • Note: Make sure you enable backup synchronisation within the application, where applicable, in order to keep your tokens backed up; should you either lose of damage your device.

User of Google Android devices

Microsoft Authenticator by Microsoft Corporation
For Android
https://play.google.com/store/apps/details?id=com.azure.authenticator

Google Authenticator by Google LLC
For Android
https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2

Twilio Authy by Authy Inc.
For Android
https://play.google.com/store/apps/details?id=com.authy.authy

Users of Apple iOS devices

If using iOS version 15 (or later), please review the latest features, which now includes in-built authenticator. You can still use other authenticators.

Apple iOS built-in authenticator for two-factor authentication

Apple iOS 15
https://support.apple.com/en-au/guide/iphone/iph6e7d349d1/15.0/ios/15.0

Apple iOS 16
https://support.apple.com/en-au/guide/iphone/iph6e7d349d1/16.0/ios/16.0

https://www.apple.com/ios/ios-16/features/

Microsoft Authenticator by Microsoft Corporation
For Apple iOS
https://apps.apple.com/au/app/microsoft-authenticator/id983156458

Google Authenticator by Google LLC
For Apple iOS
https://apps.apple.com/au/app/google-authenticator/id388497605

Twilio Authy by Authy Inc.
For Apple iOS
https://apps.apple.com/us/app/twilio-authy/id494168017

What is 2FA also known as MFA?

Multi-Factor Authentication (MFA)
also known as Two-Factor Authentication (2FA)

https://www.cyber.gov.au/protect-yourself/securing-your-accounts/multi-factor-authentication

Two-Factor Authentication – Netsafe NZ
What is 2FA? Why do you need 2FA?
https://www.netsafe.org.nz/2-factor-authentication/

Which of your favourite apps and websites support MFA / 2FA?
https://www.twofactorauth.org
https://brainstation.io/cybersecurity/two-factor-auth

Tech Tips – eSafety

Office of the eSafety Commissioner – Australian Government
https://www.esafety.gov.au/

Family Online Safety Institute (FOSI) (US)
Steps to Good Digital Parenting – Workshop Materials
https://www.fosi.org/good-digital-parenting/

Anti-Phishing Working Group (APWG)
Unifying The Global Response To Cybercrime
https://apwg.org/

Stay Safe Online (National Cyber Security Alliance) (NCSA)
Educating and empowering our global digital society
https://staysafeonline.org/

TCC News
Better Business Bureau Shares Tips On How To Manage Children’s Online Privacy
https://news.tccd.edu/2019/10/04/better-business-bureau-shares-tips-on-how-to-manage-childrens-online-privacy/

Better Business Bureau
https://www.bbb.org/
Better Business Bureau – Manage Children’s Online Privacy
Adults should review for their own benefit.

https://www.bbb.org/article/news-releases/26370-bbb-scam-alert-business-email-impostors

Tech Tips – E-Mail SMS Messaging

Email security and anti-spoofing – National Cyber Security Centre UK

https://www.ncsc.gov.uk

Email Security and Anti-Spoofing
https://www.ncsc.gov.uk/collection/email-security-and-anti-spoofing

Microsoft 365 – End of Support for services connectivity to Office 365

Office versions and connectivity to Office 365 services – Deploy Office | Microsoft Docs

For the more information, on deploying Office and which versions are supported for connectivity to Microsoft 365 cloud services, please refer to the official Microsoft web site link.

Tech Tips – Cyber Protection

Stay Smart Online
https://www.staysmartonline.gov.au/

Australian Cyber Security Centre (ASD)
“Cyber security is everyone’s responsibility”
https://www.cyber.gov.au/

Australian Cyber Security Centre (ACSC) – Personal Security Guides
https://www.cyber.gov.au/acsc/view-all-content/advice/personal-security-guides

Learn about Cyber – Cyber.gov.au
https://www.cyber.gov.au/learn

Australian Signals Directorate (ASD)
https://www.asd.gov.au/

Australian Cybercrime Online Reporting Network (ACORN)
https://www.acorn.gov.au/
https://www.cyber.gov.au/acsc/report

National Cyber Security Centre UK – Cyber Aware
https://www.ncsc.gov.uk/cyberaware/

Office of the Australian Information Commissioner
Notifiable Data Breach (NDB) scheme
https://www.oaic.gov.au/privacy/notifiable-data-breaches/

Preventing data breaches (OAIC from ACSC)
https://www.oaic.gov.au/privacy/notifiable-data-breaches/preventing-data-breaches-advice-from-the-australian-cyber-security-centre/

Anti-Virus Anti-Malware

Trend Micro Anti-Virus – Encyclopedia

– Malware, Spam, Vulnerabilities

https://www.trendmicro.com/vinfo/us/threat-encyclopedia/

Cyber Defence – Reports

WatchGuard – Dark Web Scan Report for Business
* This attempts to perform a scan.
* The report will be emailed if you are subscribed.

https://www.watchguard.com/wgrd-resource-center/dark-web-scan

Web Browser – Test Security

Verify your SSL, TLS & Ciphers implementation

Qualys SSL Labs – Projects / SSL Client Test
https://www.ssllabs.com/ssltest/viewMyClient.html

Web Browser – add-on extensions

Available for Mozilla Firefox and Google Chrome

HTTPS Everywhere – Electronic Frontier Foundation
Web browser add-on extension that attempts your web browsers traffic to use the encrypted version of as many major websites as possible, thus making your browsing more secure.
It assists by switching to the encrypted public version of a website, where possible.

https://www.eff.org/https-everywhere

Bitdefender TrafficLight
Web browser add-on extension that attempts to intercept, process, and filter your web browser traffic, to block any malicious content.
When searching via Google, or Bing, it will attempt to check each web site link if it is deemed safe.

https://www.bitdefender.com.au/solutions/trafficlight.html

Consumer Protection – Scam Watch

ACCC Scam Watch – Report a Scam
https://www.scamwatch.gov.au/report-a-scam

ACCC Scam Watch – Statistics
In 2018 summary
https://www.scamwatch.gov.au/scam-statistics?date=2018&scamid=all

In 2019 summary
https://www.scamwatch.gov.au/scam-statistics?date=2019&scamid=all

In 2020 summary
https://www.scamwatch.gov.au/scam-statistics?date=2020&scamid=all

NBN Co – Scam Watch
Protect yourself from scams
https://www.nbnco.com.au/learn/protect-yourself-from-scams
https://www.nbnco.com.au/residential/learn/protect-yourself-from-scams

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Revisit this web page, to check for updates to our tips section.
For more information about these links to tech guides and cyber protection, please contact us.

Please contact us to discuss how we may be of assistance with your specific requirements and business goals.

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